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CISCO - CISCO CCW SERVICES
NW RNW SNTC 24X7 4HR BUSINESS EDITION 4000S MNGD
SKU: 8X4238VPN: CON-SNTP-BE4SVKSV
NW RNW SNTC 24X7 4HR BUSINESS EDITION 4000S MNGD
Key Features
- Protects your investment and adds value with increased reliability
- Features software maintenance service that helps you handle any mishaps
- Physical service sub type for your convenience and ease of operation
- Parts and labor service characteristics allow tasks to be completed quickly and efficiently with improved productivity
- 4 Hour - Hardware Replacement service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum productivity and deliver timely results
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Overview
Cisco SMARTnet Service for Rapid Problem Resolution
Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.
Cisco SMARTnet provides the following:
- Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
- Access to the extensive Cisco.com knowledgebase and tools
- Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for Repair (RFR)
- Ongoing operating system software updates including both minor and major releases within the licensed feature set
- Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
- Proactive diagnostics and real-time alerts on select devices with Smart Call Home
Tech Specs
| Brand Name | Cisco |
|---|---|
| Manufacturer | Cisco Systems, Inc |
| Product Type | Service |
| Service Name | SMARTnet |
| Service Type | Maintenance |
| Provided Support | Parts Replacement |
| Service Duration | 1 Year |
| Service Sub Type | Physical |
| Product Supported | <p>BE4S-V-K9: Cisco Business Edition 4000S Managed UC Appliance</p> |
| Service Main Type | Maintenance |
| Service Response Time | 4 Hour - Hardware Replacement |
| Service Characteristic | Parts & Labor |
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| Manufacturer Part Number | CON-SNTP-BE4SVKSV |
|---|---|
| Manufacturer Website Address | http://www.cisco.com |
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