Free Guides to Help You Make Smarter Technology Decisions
No sales pitch — just practical guides written for business owners who want to make confident technology decisions without needing an IT degree.
THE COMPLETE FIELD GUIDE TO THE WAN
People interested in setting up a wide-area network (WAN) often have very specific reasons for wanting to do so. WANs are specialized technological tools that deliver distinct advantages to their users. Being specialized, however, also means that WANs are often poorly explained or incompletely understood.
September 4, 2025
SD-WAN 101: YOUR ULTIMATE GUIDE TO SD-WAN
Increasingly, the world is online. It's awash in data from one end to the other, and so are we. Managing the flow of that data therefore becomes as vital as gathering the data in the first place.
August 28, 2025
HOSTED VOICE: Let Someone Else's Fingers Do the Walking
One of the greatest business technology developments of the last 20 years has been the rise of hosted voice. An excellent idea taken to exciting new heights by the sheer onrush of competition in the market, it's delivered value on several fronts and will continue to do so for some time to come.
August 21, 2025
THE COMMON THREAD IN TECHNOLOGICAL CHANGE: MORE BANDWIDTH
There has been no shortage of technological change in the last few years. From the growth of the Internet of Things (IoT) to the burgeoning bring your own device (BYOD) phenomenon to the soaring demand for everything-as-a-service, one constant thread permeates it all: the demand for more bandwidth
August 14, 2025
Everything You Need to Know About Backup and Disaster Recovery
It is a fact of life that, at some point, any given piece of computer hardware is going to fail. Investing in better quality hardware or designing a system with built-in redundancy can delay or mitigate the effects of that failure, but given a long enough time, failure is still inevitable. If precautions aren't taken, there's a good chance failed hardware will take data along with it.
August 7, 2025
INNOVATION MINDSET DRIVES THE MOVE TO REPLACE MPLS WITH INTERNET SD-WAN
SD-WAN delivers multiple cost reduction, network agility, and cloud connectivity benefits to ModusLink, thanks to Expereo SD-WAN managed services and AMD Communications project management expertise.
July 31, 2025
EMBRACING THE CLOUD: Why the Time Is Now
The level and nature of competition in today's business environment can sometimes make spending a moonless night in a cave listening to the hungry cries of a predator sound positively peaceful by comparison. Perhaps that's why it is no surprise that there are still some SMBs huddling around the fire of their legacy telecommunications and computing systems.
July 24, 2025
MULTI-LOCATION BUSINESSES AND CONNECTIVITY:
Some might think that managing a multi-location business just requires the manager to do all the same things done to manage a one-location business, multiplied by the number of locations. That might work for some points, but a multilocation business often has unique challenges. These challenges run the gamut from issues of culture to issues of basic operations.
July 17, 2025
UCAAS: A Communications Technology You Can't Afford to Ignore
Unified communications as a service (UCaaS) is one of the latest such technological buzzwords to land ' but is it actually just a buzzword? Or is there more to this technology than just a polished acronym?
July 10, 2025
REMOTE WORKING AND YOUR BUSINESS: The Tool You Need to Have
Before January 2020, there were several good reasons to consider having a remote work program in place. Natural disasters of any scale and inclement weather certainly qualified, as did more localized calamities like fires or 'oods. There was even good reason with employee absenteeism. Employees with colds no longer needed to infect an office; just work from home until you felt better and then come back in.
July 3, 2025
CYBER SECURITY CONCERNS FOR THE NEW DECADE
The last 10 years in cyber security resemble little so much as a war. One side advances, the other side repulses that advance and shores up its defenses. Then the first side advances somewhere wholly different. This constant back-and-forth has left us all in a delicate position.
June 26, 2025
THE UNEXPECTED LAKE IN BUSINESS'S GPS
When we trust new technology too blindly, we run the risk of ending up exactly like those drivers in Colorado: stuck in the mud because we unquestionably relied on new technology. New technologies are constantly emerging to market and are offering great potential ' especially for businesses.
June 19, 2025
AS SD-WAN GROWS, IS MPLS STILL RELEVANT?
The growth and rapid, almost frantic, change of communications technology has left many familiar standbys, which many people likely thought would be around forever, in the dust of history.
June 12, 2025
THE NEW DECADE FOR CIOS: The Twenties Are About to Roar Again
Even though the roaring twenties'here, the 2020s'are barely a few weeks old, it's already abundantly clear that every issue chief information of?cers (CIOs) and information technology (IT) directors had to face in the 2010s will still be in play
June 5, 2025
TECHNOLOGY CONCERNS FOR BUSINESS RELOCATION
When it's time to relocate your business or open a new branch, there are more than a few pieces involved to make the process go smoothly. The physical act of moving equipment and furniture is tough enough. But what about the technology concerns for business relocation and organizing the setup or integration of your IT services?
May 29, 2025
Case Study: Global Business Process Outsourcing Company
Over a six-month discovery and assessment process, AMD Communications developed a comprehensive inventory of all telecom systems, services, and carriers across the enterprise. Through extensive collaboration with department leaders, a short-term plan was executed to streamline systems, reduce costs, and strengthen redundancy for voice and data networks.
May 22, 2025
Case Study: Assisted Living Facility Management Company
AMD Communications conducted a comprehensive audit of all telecom assets, including lines, circuits, numbers, and carriers by location. The review uncovered thousands of dollars in excess monthly charges and numerous legacy services in need of modernization.
May 15, 2025
BUSINESS CONTINUITY 101: The What, Why, and How
By assuming the Telecom Management role ' essentially acting as an extended arm of their in house staff ' we have cleaned up a billing disaster, saving them over $84,000 a year in hard cost plus countless man-hours, and they are well positioned for future upgrades.
May 8, 2025
Case Study: Easter Seals Large Non-Profit
If you've explored any technology solutions related to disaster recovery or risk mitigation, you've likely come across the term 'business continuity.' But without a deep dive into what exactly business continuity means, it can be dif?cult to pinpoint what its value is for your business or why you should give two shakes about it.
May 1, 2025
HOW TO GET READY FOR ONE MAJOR CHANGE
Digital transformation is a term that's been bandied around a lot lately, and has left more than a few people wondering just how much they really know about this concept. There's plenty of noise to cut through, but the signal that lies beneath the noise has great potential to improve business beyond most any expectation. Knowing what digital transformation is, what it can do, and how to accomplish it are the first steps toward taking advantage of this major sea change in business.
April 24, 2025