Showing 61 - 72 of 101 Posts
Planning Your Data Privacy Strategy: Implement the Right Protection Tools
As cyber criminals become savvier, data protection becomes more of a priority. New laws are being put into place to regulate how businesses protect the data they have on their customers, which means stepping up to a safer, more efficient data privacy solution is in the best interest of organizations that haven’t visited their security
Preparing for the Contact Center of the Future
Today’s consumers want personalized customer care, but they don’t want to talk to a live person; they want quick and efficient interactions, but they want to feel valued and not rushed; they want to know their business matters, but only want to be contacted with timely and relevant information. While not every detail here applies
Preparing the Network for VoIP
It’s time for a communications upgrade, and you’re considering replacing your legacy copper-wire phone lines with Voice over Internet Protocol (VoIP). While you may have heard that the simplicity of VoIP allows you to plug your phone into the Ethernet jack, there are steps you need to take to prepare your network for the increased
Protect Your Network and Data With a Revised Disaster Preparedness Plan
Regardless of what type of business you’re running, a disaster will impact it. The severity of that impact will be determined by your approach to a disaster recovery strategy. Those who have drawn out their plan, tested it, and continue to revise it are positioned to be the least affected by disaster. What’s your company’s
Protect Your Organization Against Cyberattacks
How ready is your business for a cyberattack? Is yours among the 40 percent of organizations that are totally unprepared? The State of Incident Response 2017 report from Demisto, Inc., a security automation and orchestration company, found that businesses are struggling to keep up with the issue of cyberattacks, due in part to a lack of resources.
Responding to the Inevitability of a Cyberattack
Cyberattacks are a daily concern for most businesses, but that doesn’t mean it’s too late to do something to protect your company. The frequency at which they occur might have you ready to just accept that it’s going to happen at some point, but staying vigilant and shoring up vulnerable areas can keep your data
The Role of the CIO: Ecosystems and Technology Shifts
With technology rapidly changing, businesses are often hard-pressed to change the tech they use without causing a break in business continuity. Fortunately, CIOs that keep themselves up to date on the latest trends and shifts can apply that knowledge to predict the timing of a new technology shift, as well as help their organizations identify
What Savvy Leaders Know About the Potential of Big Data
Organizations are using big data to understand and predict consumer behaviors. Because of big data, they also know which sales activities are most likely to grow a portfolio, and which strategies fall flat. Big data can be used to nurture a lead through a particular path on a website until the visitor converts to become
IT Serves as a Liaison Between Executives and the Cloud
In many cloud migration plans, it’s the C-suite driving digital migration. Executives hear about the potential savings cloud subscriptions can offer, including the ability to categorize spending as operating expenses versus capital expenses. They also know that the fast pace of cloud software updates results in a competitive edge, particularly when it comes to the
Setting Up Success With a Hybrid Cloud Solution
In the early days of cloud migration, enterprises rarely intended to set up a hybrid cloud solution. Rather, they experimented with cloud solutions, and as they stumbled their way through a cloud implementation strategy, they found that a hybrid cloud environment struck the right balance between innovation, security and cost savings. Today, enterprises are more
Should Your Database Be Moving to the Cloud?
Cloud deployments are increasing across all industries, but you may be reluctant to broach the subject of moving to the cloud when it comes to your database. You may be in a highly regulated industry, such as healthcare or finance, or you may be using another on-site system that may not integrate well with a
Seven Initial Steps for a Successful Cloud Transition
Once you’ve decided to transition a particular system or an area of infrastructure to the cloud, there are certain steps you should take to ensure that you don’t create unnecessary challenges for the process. While there are bound to be a few obstacles, these steps remove them wherever planning ahead can make a difference. Step