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Browse all articles in the Digital Transformation category

The world is a very different place from even ten years ago, with technology continuing to rapidly evolve and expand. In order for businesses to keep up, they need to focus on becoming digitally driven and flexible enough to adapt to whatever new invention comes down the pipeline. Following are four ways to do this.

If digital transformation is your company’s goal, you are not alone in your quest, as is evident in the amount of money other organizations are spending on the task. It’s estimated by the IDC that by the end of 2019, digital transformation spending will reach almost $1.7 trillion worldwide, which represents a 42% increase from 2017. As

If you’re looking for a model around which to shape your digital transformation, there are many choices to use as a guide. The best way to begin, however, is by looking at which customer service changes you can make. Some may suggest you begin with the end goal in mind. That’s generally a good strategy

The push for digital transformation leaves many companies at a crossroads. The disruption to daily business processes can be challenging when moving to the cloud, but if businesses fail to embrace cloud migration, they may also face failure. Research from IDC’s Customer Insights & Analysis Group shows that for companies that initiate digital transformation, there

If agility is a word your organization is focusing on more and more these days, it’s probably in relation to the digital transformation that has taken hold in practically every industry. It is not an easy goal to attain, as many businesses are struggling to execute effective transformations that result in being more agile.Common Themes