Intrado
Overview
Intrado is a global leader in emergency communication services, specializing in innovative technology solutions that enhance emergency response and public safety. With over 45 years of experience, they provide comprehensive services such as Next Gen 9-1-1 networks, emergency call management, and AI-driven analytics to ensure that first responders can deliver fast and efficient assistance during critical events.
About Intrado
Intrado is a leading global provider in emergency communication services. Established over 45 years ago, the company specializes in ensuring that urgent help reaches those in need swiftly and efficiently in critical situations. Whether it's through their advanced 9-1-1 solutions, comprehensive data management, or innovative communication technologies, Intrado is committed to saving lives, protecting communities, and optimizing emergency response outcomes. At the core of Intrado's offerings is a range of solutions designed to enhance public safety and emergency responsiveness. Their Public Safety Answering Point (PSAP) Solutions are renowned for handling and managing emergency calls with precision and reliability, thanks to a deep understanding of emergency protocols. These systems ensure that the processes of receiving, directing, and responding to emergency calls are as seamless and effective as possible, which is critical during time-sensitive situations. Intrado also caters to enterprises by providing safety solutions that comply with state and federal regulations, protecting employees regardless of their work location. In addition, their services extend to educational institutions, offering end-to-end incident management that helps prevent, respond to, and recover from emergencies within school premises. They ensure service providers maintain compliance with call routing, location, and data solutions, connecting subscribers to emergency services effectively. One of their flagship offerings includes the NG911, a next-generation network service that revolutionizes emergency communications with improved call routing and data sharing, compliant with i3 standards, thus future-proofing emergency networks across the globe. Their GIS (Geographic Information Systems) capabilities further enhance emergency response precision, offering software and services that enable accurate location tracking during emergencies, speeding up response times significantly. In a practical scenario, imagine a situation in Columbus, Ohio. With Intrado's Video-to-911 and Text-to-911 translation enhancements, emergency responses are not only quicker but also more comprehensive, offering deeper connectivity with the community. These technologies allow callers to send texts and videos directly to 911 operators, ensuring clearer and more detailed communication, which is paramount during emergencies. Intrado's use of AI in PSAP applications offers cutting-edge tools that empower emergency responders to deliver more effective service. Their ECaTS Analytics tool simplifies 9-1-1 call data management with concise reporting, making it easier for public safety officials to analyze situations and improve response strategies. What truly sets Intrado apart is not just their technology but their relentless dedication to public safety, catalyzed by their innovative spirit and passion for the cause. With a remarkable track record of deploying over 1,000 NG911 networks and handling more than 130 million NG911 transactions, Intrado clearly stands as a pioneer in the field. In essence, Intrado's comprehensive suite of products and services is a testament to their leadership in emergency communication. For communities, enterprises, schools, and service providers, partnering with Intrado means embracing a future where public safety is fortified by cutting-edge technology and expert support on a global scale. Through their efforts, they have built a reputation not just for reliability and innovation but also for a profound commitment to safeguarding lives and enhancing community resilience.
Top Services
- Managed Services
Recommended For
- E911 SIP Direct Location Routing