Arelion
Overview
Arelion is a leading global telecommunications company that has been providing premium connectivity and data services for over three decades, leveraging its world-class Internet backbone to connect businesses across North America, Europe, and Asia. They offer a range of products including IP Transit, Cloud Connect, Ethernet, and high-volume data transport, ensuring seamless connectivity to major cloud providers and billions of end-users worldwide.
About Arelion
Arelion, a global powerhouse in telecommunications, has been at the forefront of ensuring seamless and reliable Internet connectivity for over three decades. Specializing in providing state-of-the-art connectivity solutions, Arelion's Internet backbone, ranked number one worldwide, is a critical infrastructure that supports the dynamic digital needs of businesses across continents. With an impressive network spanning 77,000 kilometers, Arelion caters to clients in North America, Europe, and Asia, offering unmatched scalability, reach, and reliability. Arelion's portfolio of services is designed to cater to businesses ranging from startups to multinational corporations. Their core offerings include IP Transit, which provides BGP Transit to Internet content, ensuring connectivity for billions of users worldwide"”Arelion's Internet backbone, AS1299, is globally recognized as the best-connected backbone. Their Wavelength services provide dedicated, high-volume data transport via DWDM technology, crucial for businesses requiring robust data transfer capabilities. Furthermore, with Cloud Connect, businesses can establish direct connections to major cloud service providers like AWS, Google Cloud, Azure, Oracle, and IBM, thereby enhancing their cloud infrastructure's speed and reliability. Arelion also offers Ethernet services, allowing businesses to configure and shape their networks with flexible EVPL and ELAN topologies. What sets Arelion apart is how their solutions are implemented in practical scenarios. In the financial services sector, Arelion has demonstrated the ability to combine full network control with the flexibility of a multi-cloud environment, optimizing performance and security. For the digital company Ankama, transitioning from an on-premises approach to cloud technology was made seamless with Arelion's Cloud Connect service. In the gaming industry, G-Core Labs leverages Arelion's advanced network connectivity to ensure zero latency, maximum speed, and high capacity, critical for delivering an exceptional gaming experience. Key differentiators that make Arelion stand out include their organically grown fiber backbone, which has been meticulously developed since 1993. This growth strategy ensures a highly reliable and robust network infrastructure. Arelion's effortless customer experience is highlighted by a world-class Net Promoter Score (NPS) of 70, reflecting the high customer satisfaction and loyalty they have cultivated. Their commitment to providing an industry-leading service delivery experience is evident in their ownership of processes from order to operation, complemented by deep local knowledge and a dedicated global delivery team. To top it all, Arelion's involvement extends beyond merely providing connectivity. They actively engage with the community, staying at the cutting edge of technology through industry events like Capacity Europe and sharing insights about the role of network connectivity in AI adoption. Their presence on social media platforms keeps followers updated on their innovations and contributions to global connectivity. In essence, Arelion not only powers the digital world through their expansive and efficient network but also commits to elevating customer experience by delivering unprecedented connectivity solutions. Their extensive global footprint, combined with tailored customer engagement, positions Arelion as a leader in the telecommunications industry, propelling businesses towards a connected future with confidence.
Top Services
- Network & Voice
Recommended For
- MPLS
- VPLS
- ELAN
- Wavelength Services
- Cloud Connect
- Direct Connect
- Private Line
- P2P
- International Fiber
Differentiators
- Able to Bill Customers in Foreign Currencies
- Experienced Sales Engineers
- Strong with International
- Strong with Multi-location
Target Customer Size
- Midmarket businesses
- Enterprise businesses
Target Industries
- Finance
- Gametech
- Logistics
- Manufacturing
Additional Information
- Are the largest global backbone provider
- with 360+ POPs across 150+ countries and 75
- 000 km of optical fiber.; Have grown their backbone organically over the last 30 years without network acquisitions.; Offer expert service delivery for a great customer experience "” with support teams that speak over 10 languages
- a 72 NPS
- and less than 1% customer churn in the past 5 years.; Trouble tickets are responded to by an engineer
- and have an 80% first call resolution rate.; Uniquely offer global DDoS Mitigation unlike other network providers.

