
NEW RNEW SMARTNET ONSITE PREMIUM MAINTENANCE SMS
NEW RNEW SMARTNET ONSITE PREMIUM MAINTENANCE SMS
Key Features
- Service offers a reliable, convenient problem-solving solution
- Features new releases update service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
- Physical service sub type for better reliability and ensure maximum productivity
- Parts and labor service characteristics allow reliable maintenance with added usability
- 24 x 7 service availability for timely completion with increased dependability
- 4 Hour service response time for timely completion with increased dependability
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Overview
Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Tech Specs
| Brand Name | Cisco |
|---|---|
| Manufacturer | Cisco Systems, Inc |
| Product Type | Service |
| Service Name | SMARTnet |
| Service Type | Maintenance |
| Service Details | <ul><li>Software support includes maintenance, minor and major updates for your licensed feature set</li><li>Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff</li><li>The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution</li><li>Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required</li></ul> |
| Provided Support | New Releases Update |
| Service Location | On-site |
| Service Sub Type | Physical |
| Product Supported | <ul><li>Cisco SMS-1</li></ul> |
| Service Main Type | Maintenance |
| Region Availability | <p><b>Service is available only if your distance from a parts depot or authorized Cisco service location is within:</b></p><ul><li>100 driving miles in the United States</li><li>120 driving kilometers in Europe and Canada</li><li>75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia</li></ul><p>Note: Domestic resellers purchasing for International locations will be subject to an additional fee</p> |
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| Service Availability | 24 x 7 |
|---|---|
| Service Response Time | 4 Hour |
| Service Characteristic | Parts & Labor |
| Manufacturer Part Number | CON-OSP-SMS-1 |
| Manufacturer Website Address | http://www.cisco.com |
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