CISCO - CISCO CCW SERVICES

NEW RNEW SMARTNET 24X7 4HR CISCO ASR920 SERIES

SKU: 1C3401VPN: CON-SNTP-ASR920SI

NEW RNEW SMARTNET 24X7 4HR CISCO ASR920 SERIES

Key Features

  • Gives you complete peace of mind and confidence in your results
  • Features phone support service for dependable efficiency with peace of mind
  • Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
  • Parts service characteristics for better reliability and ensure maximum productivity
  • 4 Hour - Parts Replacement service response time for better accommodation with maximum reliability
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Overview

Cisco SMARTnet Service for Rapid Problem Resolution

Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

Cisco SMARTnet provides the following:

  • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
  • Access to the extensive Cisco.com knowledgebase and tools
  • Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for Repair (RFR)
  • Ongoing operating system software updates including both minor and major releases within the licensed feature set
  • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
  • Proactive diagnostics and real-time alerts on select devices with Smart Call Home

Tech Specs

NEW RNEW SMARTNET 24X7 4HR CISCO ASR920 SERIES specifications
Brand NameCisco
ManufacturerCisco Systems, Inc
Product TypeService
Service NameSMARTnet - Extended Service
Service TypeExchange
Provided SupportWeb Knowledge Base Access
Service Sub TypePhysical
Product SupportedCisco ASR920 Series
Service Main TypeExchange
Service Response Time4 Hour - Parts Replacement
Service CharacteristicParts
Manufacturer Part NumberCON-SNTP-ASR920SI
Show all 13 specs
Manufacturer Website Addresshttp://www.cisco.com

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