CISCO - CISCO CCW SERVICES

NEW RNEW ONSITE 24X7

SKU: VY5955VPN: CON-OSP-356048PE

NEW RNEW ONSITE 24X7

Key Features

  • Provides reliable support to resolve all your technical issues
  • New Releases Update service included to resolve your problems
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Overview

Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Tech Specs

NEW RNEW ONSITE 24X7 specifications
Brand NameCisco
ManufacturerCisco Systems, Inc
Product TypeService
Service NameSMARTnet
Service TypeMaintenance
Service Details<ul><li>Software support includes maintenance, minor and major updates for your licensed feature set</li><li>Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff</li><li>The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution</li><li>Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required</li></ul>
Provided SupportEmail Support
Service Duration1 Year
Service LocationOn-site
Service Sub TypePhysical
Product Supported<ul><li>WS-C3560-48PS-E: Cisco Catalyst 3560 Series Switches</li></ul>
Service Main TypeMaintenance
Show all 18 specs
Region Availability<p><b>Service is available only if your distance from a parts depot or authorized Cisco service location is within:</b></p><ul><li>100 driving miles in the United States</li><li>120 driving kilometers in Europe and Canada</li><li>75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia</li></ul><p>Note: Domestic resellers purchasing for International locations will be subject to an additional fee</p>
Service Availability24 x 7
Service Response Time4 Hour
Service CharacteristicParts & Labor
Manufacturer Part NumberCON-OSP-356048PE
Manufacturer Website Addresshttp://www.cisco.com

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