
NEW RNEW ONSITE 24X7 2HR 2960
NEW RNEW ONSITE 24X7 2HR 2960
Key Features
- Keeps your system optimally maintained with a predictable total cost of ownership
- Get valuable support at your doorstep without traveling one bit
- Electronic and Physical service sub type for better usability and increased efficiency
- Parts and labor service characteristics allow reliable maintenance with added usability
- 24 x 7 service availability for timely completion with increased dependability
- 2 Hour service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum efficiency and precise results
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Overview
Accelerate your success by improving productivity, increasing operational efficiency, and extending the life of your network assets with Cisco SMARTnet support. Cisco Technical Support Services help protect your network investment by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS Software.
Tech Specs
| Brand Name | Cisco |
|---|---|
| Manufacturer | Cisco Systems, Inc |
| Product Type | Service |
| Service Name | SMARTnet |
| Service Type | Maintenance |
| Service Details | <p><b>Cisco Support:</b><br> Software support includes Maintenance, minor, and major updates for your licensed feature set. Downloading new maintenance updates, patches, or updates of Cisco IOS Software can speed the time to problem resolution and enhance and extend the useful life of your Cisco devices. A knowledge base, technical resources, and software support to address your needs and provide rapid problem resolution.</p><p><b>Cisco TAC:</b><br> Cisco TAC engineers are among the best in the industry. Expertly trained engineering teams are ready to respond to your specific hardware or Cisco system software problems via the Web, e-mail, or telephone.</p><p><b>Advance Hardware Replacement:</b><br> Advance replacement parts, with or without a field engineer, are delivered within 2 hours of determining that part replacement is required (24 hours a day, 7 days a week).</p> |
| Provided Support | Software Update |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Sub Type | Electronic and Physical |
| Product Supported | <ul><li>Cisco Catalyst 2960-8TC</li></ul> |
| Service Main Type | Maintenance |
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| Region Availability | <p>Service is available only if your distance from a parts depot or authorized Cisco service location is within 25 driving miles in the United States, Canada, Australia, New Zealand, and select countries in Europe, South America, and Asia.</p> |
|---|---|
| Service Availability | 24 x 7 |
| Service Response Time | 2 Hour |
| Additional Information | <ul><li>This service is not available in all areas. Please call your sales rep to determine availability</li></ul> |
| Service Characteristic | Parts & Labor |
| Manufacturer Part Number | CON-PREM-C29608C |
| Manufacturer Website Address | http://www.cisco.com |
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