CISCO - CISCO CCW SERVICES

NEW RNEW IPS SVC NBD ONSITE THREAT DEFENSE

SKU: VW7389VPN: CON-SUO1-NMCIDSK9

NEW RNEW IPS SVC NBD ONSITE THREAT DEFENSE

Key Features

  • Gives you complete peace of mind and confidence in your results
  • On-site support guarantees quick solutions with on-site availability of experts
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Overview

Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Tech Specs

NEW RNEW IPS SVC NBD ONSITE THREAT DEFENSE specifications
Brand NameCisco
ManufacturerCisco Systems, Inc
Product TypeService
Service NameSMARTnet
Service TypeMaintenance
Service Details<ul><li>Software support includes maintenance, minor and major updates for your licensed feature set</li><li>Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff</li><li>The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution</li><li>Advance replacement parts, with a field engineer, are delivered the next business day between 9 a.m. and 5 p.m. (provided the request is received before 3 p.m. local depot time)*</li></ul><p>* Holidays observed by Cisco are excluded. Cutoff times can vary by region</p><p>Note: Domestic resellers purchasing for International locations will be subject to an additional fee</p>
Provided SupportEmail Support
Service Duration1 Year
Service LocationOn-site
Service Sub TypePhysical
Product Supported<ul><li>Cisco IPS NMCIDSK9</li></ul>
Service Main TypeMaintenance
Show all 17 specs
Service Availability8 x 5
Service Response TimeNext Business Day
Service CharacteristicParts & Labor
Manufacturer Part NumberCON-SUO1-NMCIDSK9
Manufacturer Website Addresshttp://www.cisco.com

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