
HPE 3Y TC CRIT STOREEASY 1470 WS IOT2022 SVC PL-R8
HPE 3Y TC CRIT STOREEASY 1470 WS IOT2022 SVC PL-R8
Key Features
- Provides reliable support to resolve all your technical issues
- Knowledge Base Access service included to resolve your problems
- Get valuable support at your doorstep without traveling one bit
- Parts and labor service characteristics allow reliable maintenance with added usability
- 6 Hour - Repair service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum productivity and deliver timely results
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Overview
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions. HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.
Tech Specs
| Brand Name | HPE |
|---|---|
| Manufacturer | Hewlett Packard Enterprise |
| Product Type | Service |
| Service Name | Pointnext Tech Care Critical - Extended Service |
| Service Type | Maintenance |
| Provided Support | Outage Management |
| Service Duration | 3 Year |
| Service Location | On-site |
| Product Supported | HPE S2A19A, S2A20A, S2A21A, S2A22A, S2A23A, S2A24A |
| Service Main Type | Maintenance |
| Service Response Time | 6 Hour - Repair |
| Service Characteristic | Parts & Labor |
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| Manufacturer Part Number | H41TLE |
|---|---|
| Manufacturer Website Address | http://www.hpe.com |
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