5YR FOUNDATION CARE 24X7 SN3000B FOUNDATION CARE SWITCH SVC
5YR FOUNDATION CARE 24X7 SN3000B FOUNDATION CARE SWITCH SVC
Key Features
- Protects from breakdown after the manufacturers warranty expires
- Remote Diagnosis service included to resolve your problems
- On-site support provides fast and easy approach to solve the issues
- Physical service sub type brings work stability and expertise to ensure maximum reliability and efficiency
- Labor service characteristics for better usability and increased efficiency
- 4 Hour - HW Onsite service response time for your convenience with maximum efficiency
- 5 Year service duration to ensure maximum efficiency and precise results
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Overview
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.
Features
Choice of Foundation Care service-level optionsEscalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services
Tech Specs
| Brand Name | HPE |
|---|---|
| Manufacturer | Hewlett Packard Enterprise |
| Product Type | Warranty |
| Service Name | Foundation Care |
| Service Type | Maintenance |
| Provided Support | Remote Technical Support |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Sub Type | Electronic |
| Product Supported | HPE SN3000B 24/12 24/24 FC Switch |
| Service Main Type | Maintenance |
| Service Response Time | 4 Hour - HW Onsite |
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| Service Characteristic | Labor |
|---|---|
| Manufacturer Part Number | HC0K2E |
| Manufacturer Website Address | http://www.hpe.com |
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