HPE SUPPORT SVC FOR STOCK

5YR FOUNDATION CARE 24X7 DL20 GEN10 SVC

SKU: 9CP242VPN: HC5V7E

5YR FOUNDATION CARE 24X7 DL20 GEN10 SVC

Key Features

  • Offers extensive protection against the unexpected repair/replacement costs
  • Features remote diagnosis service that helps you handle any mishaps
  • On-site support helps you�limit any downtime to the absolute minimum
  • Electronic service sub type for better usability and increased efficiency
  • Labor service characteristics for better usability and increased efficiency
  • 4 Hour - HW Onsite service response time for your convenience with maximum efficiency
  • 5 Year service duration to ensure maximum efficiency and precise results
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Overview

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Features

Choice of Foundation Care service-level options
Escalation management
HPE electronic remote support solution
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products
Access to electronic support information and services

Tech Specs

5YR FOUNDATION CARE 24X7 DL20 GEN10 SVC specifications
Brand NameHPE
ManufacturerHewlett Packard Enterprise
Product TypeWarranty
Service NameFoundation Care
Service TypeMaintenance
Provided SupportRemote Technical Support
Service Duration5 Year
Service LocationOn-site
Service Sub TypeElectronic
Product SupportedHPE ProLiant DL20 Gen10 Server
Service Main TypeMaintenance
Service Response Time4 Hour - HW Onsite
Show all 15 specs
Service CharacteristicLabor
Manufacturer Part NumberHC5V7E
Manufacturer Website Addresshttp://www.hpe.com

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