HPE SUPPORT SVC FOR STOCK

3YR FOUNDATION CARE 24X7 WDMR DL385 GEN10 SVC

SKU: 9CP474VPN: HC2M0E

3YR FOUNDATION CARE 24X7 WDMR DL385 GEN10 SVC

Key Features

  • Enhance the value of your equipment by purchasing extended warranty
  • Features remote diagnosis service for dependable efficiency with peace of mind
  • Get valuable support at your doorstep without traveling one bit
  • Electronic service sub type makes it easier to categorize and track your concerns and tackle issues with maximum reliability
  • Labor service characteristics for better usability and increased efficiency
  • 4 Hour - Repair service response time for better accommodation with maximum reliability
  • 3 Year service duration to ensure maximum productivity and deliver timely results
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Overview

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage.

Features

Choice of Foundation Care service-level options

Escalation management

HPE electronic remote support solution

Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products

Access to electronic support information and services

Tech Specs

3YR FOUNDATION CARE 24X7 WDMR DL385 GEN10 SVC specifications
Brand NameHPE
ManufacturerHewlett Packard Enterprise
Product TypeWarranty
Service NameFoundation Care
Service TypeMaintenance
Provided SupportCollaborative Call Management
Service Duration3 Year
Service LocationOn-site
Service Sub TypeElectronic
Product SupportedHP ProLiant DL385 Gen10
Service Main TypeMaintenance
Service Response Time4 Hour - Repair
Show all 15 specs
Service CharacteristicLabor
Manufacturer Part NumberHC2M0E
Manufacturer Website Addresshttp://www.hpe.com

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