
1Y NEXT BUS DAY TO 3Y PROSPT PLUS 4H DISTI
1Y NEXT BUS DAY TO 3Y PROSPT PLUS 4H DISTI
Key Features
- 24x7 Access to ProSupport Plus engineers for faster issue resolution
- Service Account Manager
- Priority access to specialized support experts
- Proactive System Maintenance
- Enhanced Mission Critical support
- Limited 3rd party software support NOTE: Many features of ProSupport Plus for Infrastructure require connectivity to Dell via secure connect gateway technology
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Overview
The more customers depend on technology, the more important it is to have the right support. Built on a foundation of experts, tools, technologies and customer ease, the ProSupport Infrastructure Suite has the enterprise-class support organizations need. Services that align with the criticality of systems, complexity of environment and how IT resources are allocated.
Mission Critical is a rapid resolution option, giving 4-hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.
Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Tech Specs
| Brand Name | Dell |
|---|---|
| Manufacturer | Dell Technologies |
| Product Type | Service |
| Service Name | ProSupport Plus Mission Critical - Upgrade |
| Service Type | Technical |
| Upgrade from | 1 Year Next Business Day |
| Provided Support | Phone Support |
| Service Duration | 3 Year |
| Service Main Type | Technical |
| Service Response Time | 4 Hour - Phone Support |
| Manufacturer Part Number | 885-2141 |
| Manufacturer Website Address | http://www.delltechnologies.com |
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