1Y MAIL-IN TO 3Y NEXT BUS DAY DISTI

SKU: 760K48VPN: 709-8547

In Stock

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Key Features

Covers repair or replacement for manufacturing defects
Onsite support after remote diagnosis
Online and phone support - Monday - Friday during local business hours

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Overview

Dell's base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.

Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.

Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Tech Specs

1Y MAIL-IN TO 3Y NEXT BUS DAY DISTI specifications
Brand Name	Dell
Manufacturer	Dell Technologies
Product Type	Warranty
Service Name	Warranty/Support - Upgrade
Service Type	Exchange
Upgrade from	1 Year Mail-in Service
Provided Support	Phone Support
Service Duration	3 Year
Service Location	On-site
Service Main Type	Exchange
Service Response Time	Next Business Day - Repair
Service Characteristic	Labor