Digital transformation has had a massive impact on IT, most notably in the influx of mobile devices and cloud resources. Network security has also been impacted, as more mobile devices…
Cloud transformation is fueling an expansion of the enterprise network, creating new challenges related to infrastructure complexity and application performance. Pushing cloud services out to branch offices or mobile devices…
Software-defined wide area networking (SD-WAN) allows enterprises to virtualize the network, giving them access to a variety of transport services, including broadband internet, Long Term Evolution (LTE), and multi-protocol label…
Do you have confidence in your cloud security plan? While it is true that tools for security have stepped up to ward off cyber criminals, there are still cloud risk…
Innovations related to artificial intelligence are equipping today’s contact centers with the ability to engage in predictive routing and access real-time data. These advances free up agents to handle more…
Enterprises and government agencies are tapping into the potential for the Internet of Things (IoT) to revolutionize business processes. From smart cities to increasingly digitized companies, IoT helps improve efficiency,…
As more enterprises shift their workloads to the cloud, the role of IT is changing. While many IT professionals have wondered if the introduction of the cloud era meant the…
In merger and acquisition situations, knowledge is power. You need to know where strengths and weaknesses lie. Increasingly, cyber security concerns are leading the list of weaknesses, which means if…
Even as cloud solutions become more and more a part of daily business for most enterprises, a few common cloud myths continue to hang on. They can set the stage…
Based on the headlines frequently appearing the last few years, you know the risk around the mishandling of personal information. When big names like Target and Facebook are in the…