Enterprises have realized the benefits of cloud technologies to allow employees and clients to connect in real time.

Cloud Technologies Power Remote Work

As more enterprises embrace employees’ desire to work remotely, the availability of cloud technologies to support these activities increasingly grows. From unified communications as a service (UCaaS) to communications platform…
CCaaS offers scalability and automated updates, but cost savings may be somewhat overestimated.

CCaaS: Truth Versus Hype

Contact Center
Over the past few years, any enterprise considering an investment in contact center technology has examined the features and benefits of Contact Center as a Service (CCaaS) solutions. The number…