Utility Telecom
Overview
Utility Telecom is a global management consulting firm specializing in providing comprehensive business communication systems, including Cloud Telephony (VoIP), SD-WAN, managed services, and high-speed Fiber Optic Internet, with a focus on serving the hospitality, healthcare, and education industries. They offer affordable pricing, unparalleled features, and 24/7 local customer support to ensure businesses are equipped with reliable and powerful telecommunications solutions.
About Utility Telecom
Utility Telecom is a leading provider of business communication solutions, seamlessly integrating state-of-the-art technology with reliable customer service to support businesses of all sizes. With a strong focus on offering cloud-based telecommunications systems, Utility Telecom enables organizations to enhance their communication processes through advanced products like Hosted VOIP, Unified Communications (UCaaS), and Fiber Optic Internet. Utility Telecom's diverse range of services is designed to cater to the specific needs of different industries, including hospitality, healthcare, and education. For instance, in the highly competitive hospitality sector, hotels can leverage Utility Telecom's cost-effective property management systems to boost operational efficiency while taking advantage of tailored features that cater specifically to the industry's demands. In healthcare, the Doctor's Exchange service becomes indispensable, ensuring that medical professionals never miss an essential call by providing a reliable answering service with live operator backup. Educational institutions, on the other hand, benefit from high-speed internet and advanced phone systems, which are pivotal in maintaining seamless communication and secure networks. The company's core offerings revolve around hosted telecommunications solutions, including Hosted VOIP that ensures robust and flexible voice communication infrastructure, and Unified Communications as a Service (UCaaS) with the MaXUC App, which empowers professionals to take their office functionality on the go. This approach allows businesses to maintain constant connectivity without geographical constraints. Furthermore, Utility Telecom's Fiber Optic Internet services ensure that businesses enjoy fast and stable internet connections crucial for daily operations. Utility Telecom also emphasizes upgrading traditional systems through next-generation solutions like their utility fax professional service. By converting traditional faxes to PDFs through cloud faxing systems, businesses can streamline document handling efficiently and securely. Their SD-WAN technology offers another progressive shift, replacing costly MPLS hardware with cutting-edge cloud networking solutions, enhancing data reliability and reducing operational costs. One of the standout features of Utility Telecom is its commitment to customer support. Unlike many providers, Utility Telecom guarantees personal interaction with their 24/7 customer support team. Businesses can rest assured knowing they won't face the frustrating experience of endless menus or automated responses when assistance is required. Instead, a team of expert technicians is readily available to address queries and resolve any issues. A testament to their experience and dedication, Utility Telecom has grown into an industry leader with over 20 years of success, forging trusted partnerships with more than 5,000 local businesses. Their evolving product offerings and innovative packages reflect a deep understanding of customer needs, and their dedication to tailored solutions has honed a reputation for affordability, power, and reliability in the telecommunications field. Utility Telecom remains committed to nurturing the next generation of problem-solvers. Their 2025 Engineering Scholarship highlights this ethos, offering aspiring engineers opportunities to turn big ideas into realities. For companies eager to enhance their communication infrastructure with reliable and up-to-date technology, Utility Telecom offers a comprehensive suite of solutions, matched by unparalleled customer support and industry expertise. Their approach not only addresses the immediate technology needs of businesses but also aligns with strategic future growth and adaptation, ensuring organizations stay competitive in their respective industries.
Top Services
- Network & Voice