Ntiva
Overview
Ntiva provides comprehensive IT services and solutions to help businesses thrive with 24/7 support from over 700 experts, offering services like managed IT, cybersecurity, cloud solutions, and digital transformation to improve security, efficiency, and strategic growth.
About Ntiva
Ntiva is a leading provider of IT services tailored for growth-minded businesses, offering a robust suite of solutions designed to simplify complex technology challenges. With a team of over 700 IT experts, available 24/7, Ntiva ensures your business thrives in the rapidly evolving technological landscape by providing extensive support and innovative solutions aimed at improving security, compliance, and operational efficiency. Ntiva's offerings span several key areas: managed IT services, cybersecurity, IT consulting, cloud solutions, digital transformation, and support for Microsoft and Apple technologies. Whether you're a small business in the healthcare sector or a large manufacturing corporation, Ntiva has the capability to serve diverse industries with tailor-made IT solutions. Their services solve some of the most pressing problems businesses face today, such as security vulnerabilities, inefficient IT operations, and the lack of a cohesive IT strategy. In practice, these solutions work by integrating managed IT services to maintain and support your IT infrastructure, both remotely and on-site. For instance, their managed cybersecurity services offer constant monitoring and threat response to protect your business from cyberattacks, while the IT help desk service ensures rapid resolution of tech issues, reducing downtime and boosting productivity. A typical scenario might involve a financial services firm that needs robust cybersecurity protections to comply with stringent industry regulations. Ntiva can implement advanced cybersecurity measures, including endpoint detection and response, along with providing training services on phishing prevention, to minimize risks. Furthermore, businesses undergoing digital transformation can leverage Ntiva's cloud solutions to migrate and manage cloud infrastructures, enhancing efficiency and reducing costs. What truly sets Ntiva apart is its commitment to customer satisfaction, boasting an impressive 97% client satisfaction rate. They focus on providing strategic IT insight beyond just basic support. Their first-touch resolution rate is among the highest, ensuring that issues are resolved promptly without multiple layers of technical intervention. For businesses with existing IT resources, Ntiva offers co-managed IT services to bolster the current team with additional expertise and support. Ntiva's competitive edge lies in its ability to seamlessly integrate technology into a business strategy, thus fueling growth. Their deep bench of IT technicians is adept not only with Windows environments but also with Apple technology, making them a versatile partner across various platforms. This adaptability, coupled with their clear and approachable communication style, ensures that clients not only receive technical solutions but also understand them"”empowering businesses to focus on what they do best while leaving the IT complexities to Ntiva. For companies eager to evolve, drive efficiencies, and enhance their technology roadmap, Ntiva stands as a trusted partner ready to deliver results. With their comprehensive service lineup and strategic prowess, they are a one-stop-shop for businesses looking to harness technology for a competitive advantage. Whether it's improving security, accelerating digital transformation, or implementing AI-powered solutions, Ntiva is the IT partner that can transform your technology challenges into growth opportunities.
Top Services
- Cybersecurity
- Managed Services
Recommended For
- IT Support
- Helpdesk
- Virtual CISO
- Risk Assessment
- Cloud Migration
Differentiators
- Experienced Sales Engineers
- Strong with Compliance
- U.S. Based Customer Support
Target Customer Size
- Small businesses
- Midmarket businesses
Target Industries
- Finance
- Healthcare
- Legal
- Manufacturing
- Nonprofit
Additional Information
- Are an mid-sized MSP focused on cybersecurity
- which represents about 90% of their business.; Are a leading MSP that specializes in Apple/Mac support.; Staff their entire Helpdesk/NOC team internally
- and offer 24/7/365 support focused on resolution within the first call from a customer.; Can support customers that are too small for other MSPs.; Bill customers per user
- and not per hours of support.