Hiya
Overview
Hiya is a company that offers advanced call management solutions, including branded caller ID and reputation management, to help businesses improve their communication with customers by ensuring their calls are recognized and trusted. Through services like caller reputation management and AI-driven customer interactions, Hiya enables businesses to strengthen their brand presence and enhance customer engagement.
About Hiya
In a world where effective communication is key to business success, Hiya emerges as a trailblazer dedicated to transforming the way businesses and consumers interact over the phone. Specializing in innovative call management solutions, Hiya allows companies to build trust, enhance outreach, and protect against fraudulent activities through an array of cutting-edge products designed for the modern telecommunications landscape. At the forefront of Hiya's offerings is the groundbreaking Caller Reputation service, which demystifies the complexities of why calls might be unjustly flagged as spam. By giving businesses visibility into their call reputations and practical strategies to improve them, Hiya helps restore trust and ensure that legitimate communications reach their intended audience. This service is invaluable for any business that relies heavily on customer outreach, ensuring calls are seen for what they are"”genuine efforts to connect. One of Hiya's standout offerings is the Hiya Branded Call solution. This innovative service allows businesses to display their name, logo, and call reason when reaching out to customers, effectively building instant trust and recognition. Imagine a local bank reaching out to its clients about a new product. Instead of appearing as an unfamiliar number, the customer sees the bank's name and reason for the call, significantly improving the likelihood of the call being answered and fostering a sense of security. For businesses eager to expand their reach without running the risk of being labeled as spam, Hiya's Number Registration with Caller Reputation provides a comprehensive answer. This service not only allows businesses to verify their legitimacy across more than 40 countries but also provides a reputation report card to help boost call answer rates. Companies can see firsthand if they're flagged as spam and receive actionable insights to correct their trajectory"”essential for maintaining a positive relationship with global carriers and customers alike. Hiya doesn't stop there. With the introduction of Voice AI Agents, businesses can leverage state-of-the-art, automated calling with human-like warmth and intelligence. These AI agents are ideal for qualifying leads, gathering information, and scheduling meetings, all without the need for extensive coding or setup"”perfect for businesses looking to scale their operations efficiently. Moreover, Hiya takes communication tech directly to consumers with the Hiya AI Phone, an intelligent assistant designed to protect against spam and fraudulent calls while enhancing productivity through features like automated note-taking and call summarization. With advanced call screening and synthetic voice detection, users gain control over who reaches them, further securing their communication channels. Hiya's unique blend of intuitive design and advanced technology sets it apart in the telecommunications industry. By focusing on clarity, trust, and efficiency, Hiya not only revolutionizes business communications but also enriches the daily interactions of users worldwide. Whether you're a small business looking to increase customer engagement or a consumer wanting to safeguard your communications, Hiya offers unparalleled solutions tailored to meet a diverse array of needs. Trusted globally, Hiya continues to lead the way in reshaping phone communication for a transparent, secure, and efficient future.
Top Services
- Contact Center & CX
Recommended For
- Branded Caller ID
- Reputation Management
Differentiators
- Unique Solution in the Channel
Target Customer Size
- Midmarket businesses
- Enterprise businesses
Target Industries
- Delivery
- Finance
- Healthcare
- Insurance
- Retail
Additional Information
- Are the global leader in Branded Caller ID for businesses and organization to ensure their outbound calls are verified and encouraged to be answered.; Integrates with all Contact Center platforms
- and doesn't disrupt a customer's services during implementation.; Share analytics and data
- including phone number reputation
- with their customers.