Dirbos
Overview
Dirbos offers comprehensive IT back office solutions designed to seamlessly integrate with and enhance your in-house team, providing services such as 24/7 helpdesk support, infrastructure management, ERP applications management, and more. With Dirbos Managed Services and Endpoint Manager, businesses gain valuable insights and receive expert support to streamline operations and ensure efficient IT management.
About Dirbos
Meet Dirbos: a go-to ally in reimagining IT back office solutions. The name itself"”pronounced "dir," like "directory," and "boss""”embodies its mission: to deliver right-fit solutions for your business's IT needs. Dirbos is not just another technology vendor; they're an extension of your in-house team, promising comprehensive IT management that lets your staff focus on core business functions without the distraction of IT-related worries. Dirbos offers an extensive range of IT services designed to cater to businesses of all sizes. From full-service IT department functionalities to personalized applications support, their offerings are vast and tailored. With 24/7 helpdesk assistance, businesses can rely on Dirbos to troubleshoot and resolve IT issues at any hour. This continuous support structure is vital in today's digital age, where minute disruptions can lead to significant productivity losses. Their infrastructure management services ensure that your IT environment is not just secure but also scalable, accommodating future growth seamlessly. Dirbos's ERP applications management helps streamline operations, making data-driven decision-making more accessible for businesses. For those in retail or online commerce, Dirbos enhances point-of-sale (POS) and eCommerce platforms, ensuring smooth, uninterrupted transactions that keep customers coming back. Moreover, their hosting management solutions provide robust, secure hosting environments, minimizing downtime and maximizing reliability. Should a crisis occur, Dirbos's disaster recovery plans ensure that your data and operations can be quickly restored to regular functioning, safeguarding your business against unexpected calamities. Dirbos's IBM iSeries Application Development and Support is tailored for companies leveraging this powerful enterprise platform. Their services extend to design and marketing assistance, providing a comprehensive suite of solutions that go beyond traditional IT support. The Dirbos Managed Services (DMS) ensures that clients have a transparent view of their IT operations through a client portal. This tool provides snapshots of ticket and project statuses, allowing businesses to monitor and manage their IT activities proactively. Additionally, Dirbos Endpoint Manager (DEM) delivers executive summary reports, keeping businesses informed about their workstation and server statuses, alongside recommended lifecycles. These insights enable effective IT planning, avoiding disruptions and ensuring a seamless IT infrastructure. What truly sets Dirbos apart is its commitment to building relationships rather than mere partnerships. This philosophy means that they are invested in the lasting success of their clients, working closely to understand and meet the unique needs of each business. In essence, Dirbos stands out for its comprehensive services, reliability, and client-centered approach. By partnering with Dirbos, businesses can transform their IT back office operations, allowing them to focus on growth and innovation with the peace of mind that their IT needs are expertly handled.
Top Services
- Cybersecurity
- Managed Services
Recommended For
- IT Support
- Helpdesk
- Cloud Assessment & Optimization
Differentiators
- Strong with Multi-location
Target Customer Size
- Midmarket businesses
Target Industries
- E-commerce
- Finance
- Healthcare
- Retail
Additional Information
- Offer a more sophisticated version of Helpdesk and Managed Services compared to the standard MSP.; Their first line of support for customers are tier 2 IT professionals that are more experienced to help customers than typical entry level support.; Provide after hours support to serve well as an extension of a customer's small IT department.