Two Key Questions Before Initiating a Cloud Migration
The expansion of remote teams is driving an accelerated cloud migration for many enterprises, but it is a process that requires important initial decisions. There is not a one-size-fits-all path…
Calculating the Cost of Communications-Related Cloud Migration
Over the last several years, there has been a shift to voice over internet protocol (VoIP) as part of a larger cloud migration trend allowing enterprises to gain new capabilities…
Cloud Technologies Power Remote Work
As more enterprises embrace employees’ desire to work remotely, the availability of cloud technologies to support these activities increasingly grows. From unified communications as a service (UCaaS) to communications platform…
Setting Up Success With a Hybrid Cloud Solution
In the early days of cloud migration, enterprises rarely intended to set up a hybrid cloud solution. Rather, they experimented with cloud solutions, and as they stumbled their way through…
How to Humanize Customer Service With the Cloud-Based Contact Center
A cloud-based contact center solves one of the greatest challenges for customer service: handling varying business requirements and seasonal spikes that require a high availability of service agents. Ordinarily, an…
Three Steps to Complete Before a Cloud Migration
Even while hearing of the vast number of benefits that are typical with a cloud migration, many enterprises still shrink away from the possibility of shifting their workloads. Promises of…
Switching to a Cloud Modernization Approach
As more and more enterprises experience the benefits of cloud solutions, digital transformation is being pursued as a key strategy for achieving business objectives. What is often lacking with these…
Should Your Database Be Moving to the Cloud?
Cloud deployments are increasing across all industries, but you may be reluctant to broach the subject of moving to the cloud when it comes to your database. You may be…
Cloud Security: Pain Points That Require Attention
Do you have confidence in your cloud security plan? While it is true that tools for security have stepped up to ward off cyber criminals, there are still cloud risk…
The Role of IT in the Cloud Era
As more enterprises shift their workloads to the cloud, the role of IT is changing. While many IT professionals have wondered if the introduction of the cloud era meant the…
